Good to know
Frequently asked questions
Ordering
How do I place an order?
Choose your product and length in the shop and check out with bank transfer or Mobile Money. You can also order on WhatsApp: 054 135 1551.
Are the prices fixed?
Prices are in Ghana cedis (GHS) and are subject to change due to rate fluctuations.
What if the item I want is sold out?
Items sold off the shelf take 5 working days to recreate. Message us to confirm timing.
Can I order a custom wig?
Yes. Use the custom wig order form or WhatsApp us. Custom wigs usually take about 3 working days. [PLACEHOLDER: confirm custom wig turnaround]
Payment
How can I pay?
Bank transfer or MTN Mobile Money (MoMo). See the Payment Details page for the official accounts.
Beware of scams: which numbers are official?
Our only numbers are 054 135 1551 (main, WhatsApp), 059 505 6300, 054 090 7085, 059 894 1031. We never ask you to pay into a personal account that is not listed on our Payment Details page. If in doubt, call 054 135 1551 before paying.
Delivery & pickup
Do you deliver?
Yes, within Ghana. Delivery fees are confirmed on WhatsApp. [PLACEHOLDER: delivery areas, fees and courier] You can also pick up from a Hair Morine studio. See Shipping & Delivery.
Do you ship outside Ghana?
[PLACEHOLDER: international shipping: yes/no, countries, fees]
Fit & care
How do I take my measurements?
Follow our step-by-step measuring guide and send the numbers with your order.
Can I return or exchange hair?
Please read our Refund & Return Policy. [PLACEHOLDER: summary of the client’s return rules]
Academy
How do I join the academy?
Register your interest on the Academy page. Registration is paid; we will send fees and dates.