Template: this page is a starting template. Hair Morine must review and confirm every point before launch. [PLACEHOLDER: client to review this policy]
Overview
[PLACEHOLDER: the client’s actual refund and return rules]
Eligibility
Suggested points for the client to confirm: whether opened, installed, cut, coloured or custom-made hair can be returned; the time limit to report a problem; and the condition items must be in. [PLACEHOLDER: confirm each point]
Custom orders
[PLACEHOLDER: policy for custom wigs and recreated items]
How to request a return
Contact us on WhatsApp at 054 135 1551 with your order number and photos of the item. [PLACEHOLDER: confirm process]
Refunds
[PLACEHOLDER: refund method (MoMo or bank), time to process and any non-refundable amounts]